Ember Cliff operational solutions
Our Engagements

Three Ways to Work With Ember Cliff

Each engagement is structured, purposeful, and priced transparently. Start where it makes sense for your organisation.

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Our Methodology

How We Approach Each Engagement

Our methodology is built around the natural arc of operational recovery. We do not impose a standard model — we adapt to where the organisation is and what it needs next.

1. Assess

We begin with careful listening and honest mapping. What is creating most strain? Where is the pressure actually coming from? The assessment is candid and supportive — not a performance review.

2. Stabilise

Once we understand the situation, we work alongside the team to reduce avoidable strain and put steadier routines in place. This is hands-on work, done with care and at a pace the organisation can hold.

3. Rebuild

For organisations working through an extended recovery, we provide a consistent outside voice — attending regular sessions, providing written follow-up, and supporting leadership through a longer arc.

Engagement 01

Operational Assessment Session

A candid, supportive session to understand operational pressures and identify a few priorities that would steady things. We focus on practical, non-regulated operational matters. Suited to leaders facing a tough period who want an honest outside view before deciding what to do next.

The session produces two concrete outputs: an honest summary of what we observed, and a short priority list of what seems most worth addressing first. These are written up and shared within 24 hours.

  • Candid operational mapping conversation (2–3 hours)
  • Honest summary of pressures and observations
  • Short written priority list
  • No obligation to continue to a further engagement
  • All notes delivered in writing within 24 hours

Fee

฿4,300

Duration

Half-day (single session)

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Operational Assessment Session
Stabilisation Support Engagement
Engagement 02

Stabilisation Support Engagement

A hands-on engagement to help a team steady core routines and reduce avoidable strain, in humane and practical steps. We work alongside staff with care, not above them. Suited to companies that have identified what needs addressing and want practical outside support in making the changes.

The engagement runs over four to ten weeks, with working sessions, a co-developed stabilisation plan, and review check-ins to confirm things are holding. It ends with a completed stabilisation checklist handed to leadership.

  • Hands-on working sessions with your team (4–10 weeks)
  • Co-developed stabilisation plan
  • Scheduled review check-ins
  • Completed stabilisation checklist at close
  • Written notes after every session

Fee

฿21,500

Duration

4–10 weeks

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Engagement 03

Turnaround Advisory Engagement

An ongoing advisory relationship supporting leadership through an extended operational recovery, with a steady, neutral outside view. Suited to organisations rebuilding over several months — typically three to nine — that want a consistent outside voice in the room rather than a one-off intervention.

The engagement centres on regular advisory sessions at an agreed frequency and written follow-up after each one. The advisor does not take on operational responsibilities but supports leadership in maintaining clarity, perspective, and forward momentum.

  • Regular advisory sessions (frequency agreed at outset)
  • Written follow-up notes after every session
  • Consistent named advisor across the full engagement
  • Neutral outside perspective throughout recovery
  • Ongoing access between sessions for brief queries

Fee

฿35,500

Duration

3–9 months (ongoing)

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Turnaround Advisory Engagement
Decision Guide

Which Engagement Is Right for You?

Use this overview to identify the best starting point for your situation.

Feature Assessment
฿4,300
Stabilisation
฿21,500
Advisory
฿35,500
Operational mapping conversation
Written priority list
Hands-on team working sessions
Stabilisation plan and checklist
Ongoing advisory across months
Written follow-up after every session
Best for… Leaders who need clarity before deciding Teams ready to change but needing support Orgs in extended recovery needing a steady outside view
How We Operate

Professional Standards Across All Engagements

Confidentiality

Everything discussed remains within the engagement. We do not reference clients in other contexts or share information across engagements.

Scope Agreement in Writing

The scope of each engagement is agreed in writing before work begins. Any changes require agreement from both sides before they happen.

Prompt Written Follow-Up

Session notes are delivered within 24 hours. We do not leave important decisions in people's memories — they are documented promptly and clearly.

Named Advisor Continuity

The advisor you meet at the start is the advisor you work with throughout. No substitutions without your prior agreement.

Data Handling

Documents and data shared with us are handled securely and not retained after an engagement closes unless specifically agreed in writing.

Fixed, Transparent Pricing

Fees are published and fixed. No out-of-scope costs are incurred without prior discussion and agreement. Cost certainty is part of what we offer.

Transparent Pricing

Engagement Fees

All fees in Thai Baht. No hidden costs, no surprises.

Assessment

Single Session

฿4,300

per engagement

  • Operational mapping session
  • Written summary + priority list
  • Half-day, Bangkok-based
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Stabilisation

4–10 Week Engagement

฿21,500

per engagement

  • Hands-on team sessions
  • Stabilisation plan + checklist
  • Review check-ins included
  • Written notes every session
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Advisory

3–9 Month Engagement

฿35,500

per engagement

  • Regular advisory sessions
  • Written follow-up every time
  • Named advisor throughout
  • Between-session access
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Next Step

Not Sure Which Engagement Fits?

Send us a brief message or call us in Bangkok. We will have an honest conversation about where your organisation is and what, if anything, we can usefully offer.